All orders are confirmed via email. Invoice will be provided with every purchase and can be downloaded from a link which is sent in the shipping confirmation email.

Once the order is dispatched, another email is sent to you with a tracking number (where available).

Shipping cost is automatically calculated at checkout. Estimated shipping cost can be calculated when reviewing the content of the shopping basket on the cart page using our smart calculator. Cost of shipping is dependent on the shipping address and the ordered products. 

KindLivingSupermarket ships worldwide (except certain products) and offers free shipping over £100 to the following *European countries:

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

Please get in touch if you have any queries about shipping cost or times on

Shipping times can vary depending on the products ordered as well as the delivery location. Please refer to the individual product pages for estimated shipping times.

If your shipment is delayed, please contact us on and we will keep you up to date about the status of our order.

Delivery times by vendors

    • Eco Vegan Shoes International BV
      • 3-4 days within the EU
      • it takes longer to deliver outside the EU; please contact us for further information
      • ETHCS
        • UK: 3-4 working days from dispatch (dispatching items on Mondays and Thursdays only)
        • International: 5-10 working days from dispatch (dispatching items on Mondays and Thursdays only)
      • Hurtig Lane
        • 2-3 days including dispatch
      • Jerry Bottles Ltd
        • 3-4 days including dispatch time
      • JW PEI
        • UK: 4-6 days including dispatch time
        • International: 6-8 days including dispatch time
        • Maathai Organic
          • 5-8 working days including dispatch time 
        • NOAH
          • 3-5 working days within the EU
          • 8-12 working days outside the EU
          • Oria Jewellery
            • UK: 5-7 working days
            • International: 10-14 working days
            • We can't guarantee delivery by the relevant date
          • The Buddha Beauty Company
            • 6-8 working days - delivered from Monday to Friday (excluding public and Bank Holidays)
          • Vegan Bunny
            • 8-10 days
            • Soy candles are UK delivery only.
            • Will's Vegan Shoes & Accessories Co.
              • Dispatch time 1-2 days, delivery time: 2-3 days